Marketing, customer satisfaction and loyalty
Satisfied customers will follow you everywhere
Social media KPIs: the 5-must-have metrics!
Mar31

Social media KPIs: the 5-must-have metrics!

Social media KPIs help brands analyze their digital marketing campaigns. Thanks to them, companies understand the reasons for their successes and failures on social networks. It is, therefore, a partner of choice for continuous improvement on digital channels. There are many relevant metrics today. This article proposes to retain only 5 of them: the most important ones! Before that, we will review 5 key statistics on the subject. Then we will clearly define this marketing concept. Click here to discover the 6 dimensions of customer...

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Web Analytics: definition, benefits, and strategy [Guide 2023]
Mar24

Web Analytics: definition, benefits, and strategy [Guide 2023]

In a few words, Web Analytics dissects the online user journey to help marketers make better decisions. By doing so, brands improve their online visibility while acquiring more customers! What are the ins and outs of this practice? Why use it? And what are the basics of an effective strategy? Our article answers all your questions. Discover here our 3 different content creation strategies! Summary Definition of Web Analytics 3 major advantages of Web Analytics Its advanced content marketing analysis It helps to visualize...

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Social Media Marketing (SMM): statistics and new strategies!
Mar22

Social Media Marketing (SMM): statistics and new strategies!

Social Media Marketing has become a must. Its benefits on brand image, online awareness, and customer acquisition are no longer in doubt. This article looks at key statistics to better understand the sector’s evolution. For example, we’ll see in never-before-seen graphs why the year 2021 was decisive for TikTok. Also, we provide several never-before-seen tips for your strategy on Facebook, Instagram, LinkedIn, and TikTok. Our summary table compiles all these tips to help you better understand social...

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Generative AI: 9 types of websites in danger
Mar16

Generative AI: 9 types of websites in danger

Generative AI will revolutionize online search. The new search engine Bing gives a glimpse of the possibilities offered to Internet users. However, this potential represents a huge danger for some categories of websites that will become obsolete. If your business model is based on inbound marketing, read this article carefully to understand if your business model is in danger. Don’t wait until you lose all your traffic to react. Solutions exist. Contact IntoTheMinds Summary Information and entertainment websites...

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4 examples of inbound marketing to attract more customers!
Mar13

4 examples of inbound marketing to attract more customers!

Examples of inbound marketing are flourishing on the Internet. Indeed, brands are becoming increasingly inventive in improving their lead generation capabilities. Here, we explain the benefits of the 4 best practices in inbound marketing. We’ll also go over the exact definition of this concept, which is important for your brand’s awareness. But before that, we’ll review the key figures to understand the mechanics of this practice. Consult IntoTheMinds for your inbound marketing strategy Symmary Inbound marketing: 6 major statistics What is inbound marketing? 4...

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Content syndication: statistics, definition, and strategies
Mar10

Content syndication: statistics, definition, and strategies

Content syndication means publishing your content on a platform other than your own. This article proposes a complete definition of this concept with multiple benefits. On the one hand, content creators use it to increase their online visibility. On the other hand, third-party platforms benefit from quickly available, free, and qualitative content. We will then explain the 3 strategic axes to adopt for good syndication. But before that, we return to 5 important statistics to better...

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5 social media campaign ideas to engage your audience!
Mar08

5 social media campaign ideas to engage your audience!

In this article, we return to the best practices for a campaign on social networks. Here is how Airbnb, Coca-Cola, or Mastercard became masters of digital communication! After summarizing the most important statistics, we will present 5 good ideas for social network campaigns. Contact us to measure your company’s awareness Summary Social network campaign: 7 key figures 5 campaign ideas on social networks Airbnb Coca-Cola Bell Canada Domino’s Mastercard Only for our subscribers: exclusive analyses and marketing...

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3 examples of social proof to convert your visitors into customers!
Mar03

3 examples of social proof to convert your visitors into customers!

Social proof is an ideal companion to increase your conversion rate. It consists in confirming the opinion of your prospects. Here, we help you better understand the definition of this concept with many merits. Customer testimonials, expert interventions, and case studies are good practices to follow. At the end of the article, we will detail 3 of the best examples of social proof to increase your customer base. Become more visible on Google and contact us!...

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Declining podcast market: still a good inbound strategy?
Mar02

Declining podcast market: still a good inbound strategy?

The podcast market is experiencing a significant decline after several years of crazy growth. Podcast growth is down 80% from 2020. Spotify regrets its investments in the field (100m€/year) and has to lay off staff to avoid sinking. How to explain this phenomenon? Is it still interesting to launch a branded podcast in 2023? In this article, I share my analysis based on market statistics and my experience as a podcaster. Only for our subscribers: exclusive...

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5 effective strategies to increase your user engagement!
Feb27

5 effective strategies to increase your user engagement!

User engagement is a section of the customer experience. It comprises marketing practices that push customers to extend their use of a digital platform. We rely on verified scientific sources to properly apply its principles to present 5 good user engagement strategies. But first, we’ll go over the exact definition of the concept of user engagement. Contact us to research your customer engagement Summary What is user engagement? 5 drivers of user engagement Generating positive emotions...

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Content curation: 6 key figures and 3 indispensable tools in 2023!
Feb17

Content curation: 6 key figures and 3 indispensable tools in 2023!

Content curation consists in sorting, selecting, then sharing digital resources. Its objective is simple: to allow curators and creators to gain visibility. Its ability to synthesize and personalize information makes it essential for digital marketing. This article proposes to go back over some key data regarding curation. Also, we will define the concept in its entirety. Then we will present 3 remarkable digital tools! Click here to benefit from our inbound marketing services Summary 6 key...

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Content marketing: benefits and strategic advice [Guide 2023]
Jan13

Content marketing: benefits and strategic advice [Guide 2023]

Content marketing is a major element of inbound marketing strategies. It allows brands to assert their online presence through frequent and impactful publications. Adaptable to your target audience, this type of marketing has many advantages. We list 4 of them below. Finally, you will find at the end of the article 4 fundamental aspects of a good strategy in this field. But first, let’s look at the definition of content marketing. Let’s work together on your...

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What is cybersquatting, and how to protect against it?
Nov21

What is cybersquatting, and how to protect against it?

Cybersquatting is a widespread practice on the Internet. It aims at taking advantage of a brand or a person’s notoriety to attract users to its page. It is a process based on typos found in the URLs of the websites of the targeted domains. There are different types of cybersquatting, all with different objectives and more or less severe legal consequences. Among the companies targeted by this practice, we find names like Microsoft, eBay, and even...

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Marketing 4.0: origins, advantages and advice
Nov18

Marketing 4.0: origins, advantages and advice

Marketing 4.0 is a new marketing vision: more inclusive, personalized, and effective. This type of marketing is a formidable asset in your inbound marketing strategy. Author Philip Kotler first used the term in 2017. This new digital marketing era follows 3 generations of processes from marketing 1.0 to 3.0. Here, the four objectives are to define and contextualize marketing 4.0 before presenting its advantages and advice.   Contact us to conduct your customer loyalty research  ...

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Activation marketing: definition, advice, and examples
Nov16

Activation marketing: definition, advice, and examples

Activation marketing is the perfect tool to increase brand awareness. This set of operational campaigns calls on everyone’s creativity. It aims to create authentic, immersive, personal experiences for your marketing targets. But basically, how to make this process work perfectly? What are the tricks you must know absolutely? What are the examples that prove the truth of this advice? You will find all the answers to these questions in this article.   Contact us for your...

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Advocacy marketing: definition and examples
Nov10

Advocacy marketing: definition and examples

Advocacy marketing is about turning your customers into sales agents to spread positive messages about your brand. Thanks to a strategy based on four key points, this article reveals the workings of this marketing technique. How can you improve the customer experience and the targeting of your most dedicated customers? All the answers are below, with 3 examples of successful advocacy marketing campaigns. Contact us for your marketing projects Summary What is advocacy marketing? How do...

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Communication strategy: the brilliant example of La Casa de Papel
Jul01

Communication strategy: the brilliant example of La Casa de Papel

How to analyze a communication strategy? In this article, we propose an example of communication strategy analysis from A to Z, that of Netflix for its flagship series “Casa del Papel.” You will find the analysis of the digital communication strategy, the contents, and the different influence marketing techniques used. Only for our subscribers: exclusive analyses and marketing advice Email address  * Subscribe By signing up, you agree to our Terms of use and privacy policy. "I thought...

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[Podcast] The end of third-party cookies is fast approaching
Feb10

[Podcast] The end of third-party cookies is fast approaching

In this podcast, we interview Alban Peltier, CEO of AntVoice, about cookies, their evolution, and primarily suppressing third-party cookies by 2022. What will be the consequences for digital advertising, and what solutions are proposed so far? Only for our subscribers: exclusive analyses and marketing advice Email address  * Subscribe By signing up, you agree to our Terms of use and privacy policy. "I thought the blog was good. But the newsletter is even better!" Esteban Hendrickx,...

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Do you know your customers ? On the importance of data sovereignty
May18

Do you know your customers ? On the importance of data sovereignty

On the occasion of my keynote at RTBF, I introduced the term of “data sovereignty” to justify the use of a single-sign-on system. In today’s blog post I’d like to come back on my concept of “data sovereignty” and what it means for your business. 75% of internet trafic goes through facebook and google In his famous article “The web began dying in 2014, here’s how” André Staltz shows that most of the internet trafic goes...

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Give me my time back ! I’m a digital slave.
Jan03

Give me my time back ! I’m a digital slave.

It happens again and again and there is nothing I can do. The temptation is too big. I can’t resist staring at my screen and losing my time watching and doing things that I don’t really want to do. Rather than doing things that would enrich me, I can’t resist the temptation of browsing my Facebook feed, looking at the latest notifications, watching poor videos on YouTube. Social medias are my grave. I want to get...

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Market research : 190000 users surveyed on their connected future
Nov27

Market research : 190000 users surveyed on their connected future

The Mozilla foundation released the results of a worldwide market research on digital lives. The survey was entitled “How connected are you?” and gathered answers from pretty much all countries around the world. In today’s post I chose to focus on some particular aspects of it that relate to articles I’ve published over the past weeks. Contact us to carry out your surveys Customers’ expectations about their future connected life : not so bright It’s clear...

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Advertising : limiting cookie lifetime will destroy value
Nov20

Advertising : limiting cookie lifetime will destroy value

Preliminary information : there are two competing rules for setting up maximal cookie lifetime. The European Commission (based a.o. on a proposal by CNIL) suggests to limit lifetime to 360 days whereas Google proposes 720 days. One year vs. two years is basically what you have to chose from. In no case it should be more than that. Yet, as Miller and Skiera explained at the 2017 EMAC conference, lifetimes of up to 8000 years have...

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Opaque 3rd-party algorithms : a business opportunity
Nov13

Opaque 3rd-party algorithms : a business opportunity

For some businesses algorithms have become instrumental to their strategy as a whole and their marketing strategy in particular. These algorithms are a well-kept secret and businesses have emerged that sell their knowledge on the inner working of those algorithms. PageRank and SEO agencies Look at Google for instance. Their search engine (which is in fact a very sophisticated recommendation system) is constantly evolving, affecting millions of websites around the world. SEO agencies have specialized into...

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Market research : authentication on media website, a growing trend
Nov08

Market research : authentication on media website, a growing trend

As announced in an earlier article of this blog, I organized a 2-day conference on Single-Sign-On at RTBF (read more here). From a market research perspective this conference allowed participants to clearly understand that SSO was a growing trend among public service broadcasters. We had the please to listen to 9 amazing speakers from very different organizations and horizons : Tim Rowell (Piano.io), Ben Sekhon (Gigya, leader on the SSO market), David Teague and Maya Ross...

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Will Facebook become your entry door to the Internet?
May27

Will Facebook become your entry door to the Internet?

Facebook strategy is crystal clear. Facebook wants to become the only website you’ll be using to enter and navigate the Internet. Never before has the message been so clear: everything must go onto Facebook and all other websites should become useless. Facebook wants to concentrate the entirety of the Internet traffic. To find out how the Internet may look like in 10 years from now, read further. Facebook will become your newspaper Facebook recently announced its...

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5 trends that threaten old broadcasters
May13

5 trends that threaten old broadcasters

Old-fashion medias have never been more threatened than today by new consumers’ behaviors. Television channels are certainly in the middle of the storm and must quickly adapt to consumers aged under 30. Read further to discover 5 trends that will re-shape the business models in the coming years. Trend 1: television is not King anymore Recent studies show that younger watchers between 14 and 25 prefer watching TV on a computer rather than on a TV...

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